Information We Collect

When you interact with our website, place an order, submit a form, subscribe to updates, or contact us directly, we may collect personal information including your name, email address, phone number, billing details, and any information you voluntarily provide.

We may also automatically collect certain technical information including:

• IP address Browser and device type

• Operating system

• Referring pages Time and date of visit

• Website activity and interactions

This information helps us improve the functionality, performance, and user experience of the website.

How We Use Your Information

We may use the information collected to:

• Process orders and transactions

• Respond to inquiries and customer support requests

• Provide updates, promotions, or newsletters

• Improve our website, services, and customer experience

• Maintain website security and prevent misuse

• Fulfill legal or administrative obligations

We will only use your information for purposes reasonably related to our business operations and customer experience.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve site functionality and remember user preferences. Cookies may also help us understand website traffic and visitor behaviour. You may choose to disable cookies through your browser settings, though some parts of the website may not function properly as a result.

Information Sharing

We do not sell or rent your personal information to third parties.
Your information may be shared with trusted service providers or partners only when necessary to operate our business, process transactions, deliver products, or maintain website services. These third parties are only given access to information required to perform their services.
We may also disclose information if required by law or to protect our legal rights, users, or business operations.

Data Security

We take reasonable measures to protect your personal information and maintain secure systems for data storage and transmission. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Email Communications

If you subscribe to our mailing list or provide your email address, we may send you updates, promotions, newsletters, or important service-related communications. You may unsubscribe from marketing communications at any time by following the unsubscribe link included in emails or by contacting us directly.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at: hello@floracafe.com